No

"No.", "We can't", "We won 't, "Our Policy Is" - These are all sayings that basically add up to "We won't get your business". There are definitely times when doing business just doesn't make sense for one or both parties, and that is fine, but when there is a desire to do business, and it looks like a win/win situation, but there is a lack of effort, desire, flexibility, creativity, or whatever it is, to make it happen, this should be unacceptable.  Unfortunately it is all too common. So, if you want to make yourself different, this is good news, becasue all you have to say is "Yes", "We can", "We will", and "Let's do it!". You may have to work a little harder, be more creative, think more, be flexible, etc., but most of the time it will be worth it.